IT Consulting Services

Man Showing The Technology World — IT Consulting in Madison, WI
At Mad City Techs we provide a full range of consultation services to help you grow your business. From keyboards to servers, and everything in between, our knowledgeable staff will work with you to provide options to overcome even the most challenging of your IT demands.

  • Internet solutions
  • VOIP solutions
  • Servers
  • Workstations
  • Laptops
  • Networking
  • Firewalls
  • Routers
Server Room — IT Consulting in Madison, WI

Network Security Services

Cyber Security — IT Consulting in Madison, WI
Gone are the days of buying a router off the shelf at the local big box store, plugging it in and having confidence your intellectual capital is secure. While the rapid growth of cloud based communication and resources has improved efficiency allowing companies to perform and grow at a faster rate, this does come at a price. These connections to the outside world also open the door to vulnerabilities allowing the outside world in. While this is not ideal there are steps that can be taken to mitigate risk while maintaining a necessary level of productivity.

  • Hardware firewalls and routers
  • Software firewalls
  • Password and access policies
Internet Security — IT Consulting in Madison, WI

Reliable Desktop Support Services

Computers On Desk — IT Consulting in Madison, WI
Typewriter, adding machine, file cabinet… the one thing these all have in common are they are all roles played by the workstations your employees use every day. When they stop working correctly, so do your employees, this can become frustrating as well as costly.Remote or on-site, Mad City Tech's professional staff has the tools and skills required to resolve your problems swiftly so you can back to what you do.

  • PC or Mac
  • Networked
  • Standalone
  • Software
  • Hardware
  • Virus removal
  • System tune-ups
  • Preventative maintenance
Man Coding And Building A Website — IT Consulting in Madison, WI

Dependable Server Support Services

Storage — IT Consulting in Madison, WI
Nothing brings a company to its knees faster than a server crash be it caused by software failure, hardware failure, or viral infection. When a server stops functioning correctly the costs extend far beyond the expense of the repair itself, loss of productivity, inability to respond to customers’ requests, and missed deadlines just to name a few. With Priority service available we at Mad City Techs are ready to respond rapidly to your emergency getting your company back on your feet as quickly as possible. We service all major brands and configurations including virtualization.

  • PC or Mac
  • Software failures
  • Hardware failures
  • Virus removal
  • System tune-ups
  • Preventative maintenance
  • VMWare and Hyper-V
Man Testing The Network Connection — IT Consulting in Madison, WI

Virtualization Services

Network Administrator — IT Consulting in Madison, WI
One of the most significant obstacles for most companies when trying to expand their info structure is hardware expense. Often times the combination of the initial purchase combined with the expense of maintenance contract can inhibit this growth. The great news is, through virtualization technology, it is possible in many cases to leverage resources unused in your current hardware configuration to mitigate this expense. Whether your company is in need of an additional server, or wants to get rid of that outdated application specific computer virtualization might be your answer.

  • VMWare
  • Hyper-V

Features and Benefits:

  • Save energy
  • Reduce hardware overhead
  • Maintain legacy software and applications
  • Create application specific environment
  • Reduced downtime

Remote And Onsite Support Services

Reports — IT Consulting in Madison, WI
We recognize your time is valuable and downtime is costly, so to save both time and expense Mad City Techs provides remote service as well as on-site support.Whenever possible our technicians will attempt to resolve your issues remotely to expedite your repair. In the event remote support is not an option we will come to you.

Cloud Backup And Disaster Recovery

Man Showing The Cloud Backup And Recovery — IT Consulting in Madison, WI
Mad City Techs utilizes a backup and disaster recovery solution powered by Storage Craft to ensures that your data is backed up, stored, and protected.

Features and Benefits:

  • Hippa and SOC2 compliant
  • Recovery to dissimilar hardware
  • Multi version retention
  • Local and offsite replication in one solution
  • Backup at multiple times of day
  • The ability to throttle offsite replication to conserve bandwidth
  • Data integrity verification

Office 365

Internet Browsing — IT Consulting in Madison, WI
Move exchange to the cloud with Microsoft Office 365. Whether you run your own exchange server or you utilize the “Free” email provided by your ISP, you can benefit from O365. Office 35 provides centralized management of your email, shared calendars and more.

Email Encryption

Email — IT Consulting in Madison, WI
While convenient and efficient, email is not as secure as many assume. Email encryption ensures protection of confidential information and helps maintain regulatory compliance, such as HIPAA regulations and other privacy standards.

We have partnered with a leading provider to allow us to equip our customers with a secure and easy to use solution.

Features and Benefits:
  • Secure, fast and easy to use
  • Protects confidential information and helps ensure regulatory compliance
  • Provides delivery slip and registered mail options
  • Features centralized management
  • Enables large file attachment encryption and delivery
  • One-click encryption
  • Includes Outlook plug-in, Windows and Mac desktop agents, browser plug-ins
  • Full-featured functionality for mobile devices including iPhones, iPads, BlackBerry, Windows Phone, Android and more
  • Compatible with Office 365

SPAM Protection

SPAM — IT Consulting in Madison, WI
Why spam protection? Simply put, productivity and security. Unsolicited email or “spam” accounts for over three quarters of all email traffic worldwide with several hundred BILLION of new pieces of spam sent per day. This inundation of email in the end users’ mailbox seriously reduces productivity as well taxes the resources of your mail server. In addition to the increased volume of mail to be contended with, spam also opens the door to vulnerabilities within your info structure. Email is a prevalent source of malware, ransomware, and other viral types of attacks. These attacks can be used to steal, destroy or even hijack your company’s data.

Features and benefits:

  • No equipment to install
  • Works with local exchange
  • Works with O365
  • Held spam reports
  • Instantly release held messages from daily held mail report.
  • If your exchange server goes down your mail is spooled until your problem is resolved

Web Filtering

It is no longer a question of if you will encounter web-based malware, but when. Thousands of networks are compromised each day leading to untold financial and data loss. Utilizing cloud-based web protection service delivered at the DNS level can greatly reduce the likelihood of just such an event. A simple DNS configuration change will have your entire network protected in a matter of minutes.

Features and Benefits:

  • No equipment to install
  • Monitors both incoming and outgoing traffic
  • User accessible white listing
  • Content filtering by type
  • Shields your network from malware, adware and viruses
  • Protects your employees and improves productivity
  • Helps avoid legal and compliance issues
  • Deploys quickly and customizes easily
  • Enforces safe search feature of major search engines
  • Costs less at start-up and over time

Virus Protection

One computer or a hundred - we can deliver an antivirus solution to protect your data. Our Antivirus solutions prevents the spread of ransomware by protecting against vulnerabilities for which a patch has not yet been released or deployed.
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